Branch manager is sleeping on the job

Bootlegger Coffee Company in 188 Beach Road, Strand, Cape Town. We visited your branch on Sunday, 9 July at around 15:40. There was only one young man sitting outside at an 8-seater table. There were single tables available inside your restaurant. There were quite a few people standing outside waiting in a queue to be seated. You could have moved that one person inside and give the larger crowd a bigger table. We saw quite a few potential customers turning away as there were not tables big enough to accommodate 4 or more people, yet you have this one young man sitting all alone on his laptop at an 8-seater table. Also, he was only ordering hot beverages, but we saw him reaching inside his bag and started to eat something. So, you've lost about 15 potential customers just to accommodate only one customer who is not even fully supporting your business. He never bothered to order food because he was munching away at whatever was in his bag and only ordered beverages. Whoever is the manager on duty needs to catch a wakeup and focus on what he gets paid for. We're very disappointed and will not support this branch in the future.