MK
Mia K

1 reviews | Active since Dec 2017

22 Jun 2021, 08:08

Company has my money for a future service to be provided, closed down without any notice

I has rented their services in advance for my wedding which is in 3 months. I emailed them last week to check in whether the date is still on their calendar and they had the audacity to not respond to me directly, but to forward my email on to another unrelated photo booth company, who in turn had to let me know that Booth Central has closed down. I already paid 50% deposit to them. This is extremely unprofessional and goes against my consumer rights. Surely they had to give me written notice that they were closing down in the first place, and secondly if I hadn't followed up I wouldn't have known. I asked for a refund and they are just not responding.

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