Worst loan company

I app**** for a loan on 30 October 2024. Boost responded so quick and money was in my account. I emailed and asked to settle the account. They rep**** quick and I paid the full amount on 6 November 2024. I was still debited yesterday 15 October 2024 for the full amount. I can’t get through via phone. I’ve sent so many emails with no replies. This is absolutely ridiculous. I just want my refund or some kind of response to let me know they will process it. Their service is absolutely pathetic. I will never use their services again, it’s like they are **** artists. I just want my refund.