Petty about Bank statement

Old fashioned, and don't seem to be very petty about documentation, without understanding the purpose of the document. They kept asking for my June bank statement showing the 25th salary despite m numerous attempts to inform that that the bank statement is not yet available[fnb], and the transaction history also goes as far as 26 June. I did print from the fnb which showed all transactions for the month of June, they rejected that saying they want statement from the bank, despite this coming directly the fnb platform. I also submitted my June payslip to make things easier, but no, they don't understand they payslip, they only know bank statement. very inconveniencing people to deal with, and not worth the time