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Thabani M
1 reviews | Active since Apr 2018
26 Mar 2024, 16:47
Boost loans ****med me
I'm highly dissapointed with their service. I have been a good customer to them and paid up my loans last year.Yesterday about 6 months later I was debited for 3 loans same time which amounted to about 8000 and something rands for loans that I have no idea of since I owe boost loans nothing. My loans we all paid up since they were on debicheck and I have sent emails and nobody is responding.
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Replies (2)
Boost Loans's replyOfficial
28 Mar 2024, 20:23Hi Thabani, your account was refunded yesterday. please do let us know if you did not get your refunds. Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Boost Loans's reply28 Mar 2024, 20:23
Official
Hi Thabani, your account was refunded yesterday. please do let us know if you did not get your refunds. Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
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Thabani M's updateReviewer Update
02 Apr 2024, 06:02Thank you so much I received my refunds and hopefully this won't happen in future.
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Thabani M's update02 Apr 2024, 06:02
Reviewer Update
Thank you so much I received my refunds and hopefully this won't happen in future.