Terrible Customer Service

<p>On Saturday, 4 February 2017, I experienced the worst customer experience ever. Coming from a company that was customer oriented driven, I know not only the importance of customer service but customer experience.</p> <p><br />I was being serviced by a lady named Ribo. As trivial as it may sound, she did not take my VIBE club card. Not sure if it makes a difference or not. I asked her to reverse and start a new transaction. Another lady name Onica came and said 'is it cash? how much is it, just give her back the money'. It was R60. Basically, take the money and leave then. I wonder if she was going to do the same if i spent R200</p> <p><br />I am totally disappointed with the staff, the 2 ladies, at Centurion Mall. I know that I am only one in hundreds after that day will not be there. Merely because of customer experience.</p> <p> </p> <p><br />Boost Juice Bars, make sure that you get trained staff because it only takes one experience like mine to loose a client. Who will in turn spread the word. Who knows how many more.</p>