This company changes the price of books after you enquire.

I enquired via email whether I could come and collect a second hand book which was priced at R499 (already quite steep for a second hand book). One of the staff rep**** and said I can't come collect but that I can buy the book online and get it delivered. He proceeded to link to the book I wanted. When I went back to the site later that afternoon, their team had changed the price to R749. This is such bad customer experience Bookmall, you changed the price after I enquired about it. You said you can only honour prices on your site but that's unfair because you changed the prices after I enquired. It was R499 earlier that morning and I can guarantee you can see that price change in your backend. Your Google ads are still showing R499, update your product feeds if you're going to be sneaky. I work in this industry so don't lie to your customers and change prices after they enquire, it's such bad form.