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Wessel O

1 reviews | Active since May 2018

01 Oct 2021, 11:36

Your cheque is not in the post

Booking number: ***: I have now been waiting for two months for a refund as the Smile Hotel in Tokyo, Japan, took money of my crdit card for a free cancelation. Booking.com is going out of their way not to refund me for this "fre cancelation. Thy asked for a bank statement, i send it and now they are asking for it again!!!

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Replies (2)
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Wessel O's update04 Oct 2021, 09:08
Reviewer Update
Still no response and no refund from Booking.com months after moenywas deducted from my credit card. They come up with briliant demands - which I met - but no money!
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Wessel O's update04 Oct 2021, 11:23
Reviewer Update
Booking.com nightmare continues: I am trying to photne booking.com in South africa to get an email adress as they are stalling my refund, but the number given on their website does not provide for on to speak to a consultant. South Africa - Johannesburg - +***9