Worst service from Bookings.com

Worst ever holiday booking in my life what was a very nice holiday spot we paid and even got a confirmation now turned into a nightmare. Sea view walk across the street to the beach with the kids . We were told to pay 50% we did and pay on or before 29 June or 7 days prior to your stay we paid fully by 29 June booking no *** received our mail all good on 30 June we got a message our Accomodation was cancelled why? We paid o sorry you did not pay in time funny we got a confirmation. Then Saturday 1 June we called ok we can book you another place no where in our pay range it was now less no sea view no beach across the road. So we had to book can’t get your money back that takes 14 days oeps we made a mistake . No confirmation about second booking so now we called 2 July what’s going on oeps sorry we forgot to book you it’s all fully booked you now have 2 options now it’s even worse in Some town house who knows where . So we try and call you need to make a full payment what you bookings.com made the mistake you bookings .com have your money you bookings.com fix the mistake that has now ruined a nice holiday for our family . This is the worst site we will spread the words we have many friends and family in that region and that visit Cape Town we will never use you again or advice our friends to use you , you cost us a nice holiday now. You should be ashamed to call yourself a service and that for Cape Town wow I am in shock that you are so pathetic . I find it disgusting how you treated us and your lack of performance is terrible mistake one and two now cost us as the clients money time and lots of frustration you are the lowest service I have ever come across in all our travelling experience this was by far the biggest mistake and the most horrific experience was n my entire life