Word to the WISE...BEWARE!!!!

! BEWARE! IF I COULD GIVE THEM NEGATIVE 5 STARS... I WOULD!

Sure that app is easy to use and has some seemingly good deals... at least you thin so until you get to the hotel. WHAT A NIGHTMARE

First, the hotel says we don't have a reservation for you then they say oh yeah we do it's booked for tomorrow though so if you want to stay tonight it's literally 2X the price of your entire stay just for tonight. Then I spend hours 2 hours at 10 PM on the phone with a CSR who continues to tell me there is nothing they can do and BTW there are NO refunds even though we see the problem was on our end. I spend the entire next week on the phone multiple times for hours waiting on hold for someone to "get this corrected" by a supervisor only to be HUNG UP ON.

Word to the WISE... BEWARE!

P.S. The hotel was a DUMP... long story short I paid about $400 to not stay in a hotel for a night and $700 (<--400 + 300) to have somewhere to sleep. RIDICULOUS

Tip for consumers: NOT TO USE BOOKING.COM

Products used: NONE