Vat Loss

If you make a business booking with this site , add your SA Vat number , check that the establishment in SA is Vat registered. Our company has paid a large sum of Vat that it can't claim , the SA establishment has been paid the Vat but cannot issue a Vat invoice. I have tried to contact Booking.com only to be acknowledged with profuse apology & then totally ignored. Poor management , don't you check these vital details on the accommodation "you" host. I have used your site for 15 years , wish I had kept up to date with reviews as I have never had an issue but clearly there are many disgruntled guests having to suffer losses. I will report this matter to SARS , in the hope they will investigate.