ET
Estian T

1 reviews | Active since Feb 2018

28 Sept 2021, 15:12

Unprofessional dealings

Do not make use of this service, they allow properties to double book and then when the property requests you to cancel the booking thay advise that you will need to wait 7-14 days for your money, they have no process in place to escalate and resolve the matter not hold the property accountable, You are also not allowed to leave a review if you did not physically stay at the property, I di beleive there are numerous of these cases out there but they are hidden because it is brushed under the carpet. The property I booked was Mary B Cottage in Marloth park, they also showed no effort to resolve the matter, instead they avoided my phone calls all day.

If you need your money to be safe, think twice before making a booking as they take no accountability for their flaws.

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