IE
Isabella E

1 reviews | Active since Feb 2019

04 Feb 2019, 08:54

Unhappy with property listing on Booking.com

I am very unhappy with the way Booking.com handled my property listing. Upon registration of the property you are asked to enter descriptions and information in regards to your property. The listing went live and the information about the property was completely wrong. I have requested more than once for it to be updated to the correct information, but with no luck. Guests started booking the property with misleading information given to them on the website. Due to their incompetency our property is now loosing money, I have cancelled my listing with them and now they are charging me for the bookings they have already relocated to another property. I refuse to pay for their mistakes!

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