Unfair R500 Damage Charge & Poor Conditions – Sherwood Forest 2 Marina Drive (Booked via Booking.com)

I recently stayed at Sherwood Forest 2 Marina Drive, Marina Beach, Southbroom through Booking.com, and my experience was extremely disappointing. Upon arrival, the unit was NOT clean, and the shower door was already broken. The owner acknowledged that the shower door was damaged before our stay, yet we were never informed in advance. Despite this, we continued with our stay. After checkout, I was informed that my R500 damage deposit would be forfeited due to a “broken table.” I strongly dispute this: The table was already in poor condition and appears to be of very low quality (see attached photo). We did NOT break the table. The owner claimed “someone” broke it, without identifying who or providing any proof. No evidence has been provided linking us to the damage. It is completely unfair to charge guests for items that are already damaged or of such poor quality that they can easily break. This experience shows a lack of transparency, poor maintenance, and unfair treatment of guests. I am requesting: A full refund of my R500 damage deposit Proper accountability from the host Intervention from Booking.com to prevent this from happening to other guests I would NOT recommend Sherwood Forest 2 Marina Drive to anyone. Guests should be warned about the condition of the property and how deposits are handled. Very disappointed.