LG
Leatitia G

1 reviews | Active since Feb 2023

22 Jul 2025, 20:00

Unfair Cancellation Policy – Booking.com Takes Full Payment for Immediate Cancellation

I recently booked a car rental through Booking.com for my husband, but due to sudden travel changes, I canceled the booking within just 20 minutes. Despite this, Booking.com kept the entire amount as a cancellation fee, leaving me with no refund and no service. Booking number ***

This is a complete rip-off. How can a company justify taking 100% of the payment for a cancellation made almost immediately? Their fine print traps customers, and they use the "terms and conditions" as an excuse to ***** money.

Warning to others:

No grace period – Even canceling within minutes costs you everything.

Zero customer care – They refuse to acknowledge how unfair this is.

Avoid if you value your money – There are better platforms with humane policies.

Booking.com should be ashamed of such predatory practices. I demand a full refund and urge them to revise their unreasonable cancellation terms.

#**** #UnfairPolicy #BookingDotCon

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