Unacceptable

I've just made a booking with the correct dates. Then I received the confirmation and saw different dates. And now I'm told I cannot change the dates. This is unacceptable.

For your booking ***, any changes to your personal or booking details are not possible. This includes changes to dates, the guest name and room type. You can make a special request such as extra beds or parking directly with the property, but the approval cannot always be guaranteed. You can find more information during the booking process and in your confirmation email. If you have further questions, we're here for you. -- Justin L. Booking.com Customer Service Team About your booking

Partner offer Your booking is with Tourmind Corp Limited. Any changes to your personal and booking details are not possible. Requests can be made directly with the property but are not guaranteed. Booking.com's customer service support is available to you for this booking.