M
Mahomed

1 reviews | Active since Oct 2020

23 Oct 2024, 12:15

*****ulent Credit Card transactions for Booking.com - Poor Service

My credit card was ****** last year, and transactions were charged for accommodation via booking.com. I tried many times via telephone and multiple emails to contact Booking.com and have not received a valid response for all my enquiries made to date.

They keep asking for a confirmation number and pin, which makes no sense for my enquiry, which is related to the *****ulent transactions that went off my credit card.

It is really difficult to get through to this organisation!

Last response received: From: Booking.com Customer Service <***> Sent: Wednesday, October 23, 2024 11:43 AM To: Mahomed Bux <***> Subject: Information

Hi there,

We have received your email stating that you will be needing our help. We would be happy to help your booking concern. kindly give us a call at +***09 International CS Guest: +***09 +***00 Booking Number +***09 1 *** + ***26 For all other customer reference numbers, please call: *** Or email us directly using your confirmation number + @my.booking.com Kind regards,

Booking.com Oosterdokskade 163, 1011 DL, Amsterdam, The Netherlands FAQ

I dont have a confirmation number or pin as this is not related to a booking but rather to *****ulent transactions that were charged to my credit card. I tried all these numbers and email addresses and cannot get any help.

Regards Mahomed Zahed Bux

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