Stay away!!!

My experience with Booking.com has been an absolute nightmare from start to finish, and I wouldn't wish it upon my worst enemy. Initially, everything seemed fine as I booked accommodation through their platform. However, when I attempted to book another apartment in the same complex with a different host, chaos ensued. Despite numerous attempts to contact the second host, I received no response whatsoever. Desperate for assistance, I called Booking.com's customer service, only to be left waiting for an excruciating two and a half hours under the blazing sun. After enduring this ordeal, their team promised to find alternative accommodation, but shockingly, they never followed through. As a result, I was forced to spend the night on the streets with my dog, all because of Booking.com's incompetence.

But the nightmare didn't end there. After borrowing money from a friend to book another stay, I was met with further disappointment. Despite booking a suite with a kitchen, I was given two rooms without a kitchen. To make matters worse, the bathroom was littered with filth, and to add insult to injury, there was a used ****** on the main bed. It was only after I insisted on receiving what I paid for that I was given the room I initially booked.

And just when I thought it couldn't get any worse, my last trip booked through Booking.com was plagued with more issues. The bathroom was disgustingly filthy, and to top it off, they had the audacity to charge us 20 Rand for each water and an additional 500 Rand to get the room I had already paid for on your platform.

In conclusion, my experience with Booking.com has been nothing short of a nightmare. From unresponsive hosts to filthy accommodations and misleading bookings, they have proven to be utterly *********** and unreliable. I strongly advise anyone considering their services to stay far away at all costs. Save yourself the headache and avoid Booking.com like the plague.