SINCE 2023 WHEN First Car Rental ****** ME VIA BOOKING.COM i NEVER BOOKED A CAR VIA THEIR PLATFORM

“Booking.com ***

I am requesting a formal escalation of this case. I was denied a car rental service on arrival without prior notification of disqualification criteria, and was then denied a refund despite not receiving any service. This violates fair trading practices and likely breaches consumer protection laws. Please escalate this case to a senior representative. If I do not receive a resolution within 7 days, I will be filing a formal dispute with my card issuer and lodging a complaint with the appropriate consumer protection authority.”