****s at Booking.com

Accomedation had no rooms available. But the my account still got debited as if rooms was available. The accomedation messaged and said no rooms available twice. I requested a full refund but the accomendation doesnt want to accept the refund. This is a **** seriously. How can these accomendations advertise on Bookings.com and **** people take money and then advise no space available. The Name of the accomedation is Atoll Stay in Sandton stay away from these ****s