SD
Sina D

1 reviews | Active since Jun 2024

26 Jun 2024, 23:54

Refund from either booking.com or Durban suites at oceanic

I booked accommodation at Durban suites at oceanic via booking .com with reservation no *** , and due to unforeseen circumstances I cancelled the booking within 4 days and booking.com told me I must speak with the property regarding my refund of R1800 , I called the property and spoke to Mr Thonipho of Durban suites, he said he's not the one who must refund me as the money did not reflect into their bank account yet, then R90. was paid back into my account from booking.com, I called back Mr Thonipho of Durban suites at oceanic and he send me the message he received from booking.com that he must refund me R900. which I did not get it though ,as he claimed the payment has been made to booking.com ,now I'm going pillar to post , I want my money back and booking.com is no longer replying on my messages neither Durban suites at oceanic. I'm loosing my patience,I'm frustrated and depressed

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