Payment dispute

As an accommodation provider our property is advertised through Booking.com and other agents/websites. They collect payments from guests, on our behalf, and are supposed to on-pay the payments, collected on our behalf, but often fail to (timeously) do so, leading to a dispute which can (potentially) affect guests that have booked through these agent websites. Guests would be safer to book directly with (reputable) accommodation establishments to ensure that they do not get caught up in payment disputes.