Pathetic Service

We did a booking with booking.com, selected the correct dates of the accommodation we required at The Pavilion Hotel. Once our money was taken off the account, the confirmation sent to us had incorrect dates. We then contacted the Pavilion hotel and a staff member confirmed that this is an ongoing problem with bookings.com, Firstly Pavilion hotel had no rooms available for the stay. When we contacted bookings.com they made us hold on for approximately 45 minutes to speak to a manager that was not available. We went back and to the hotel and bookings.com. This is so much of inconvenience as well as extra cost incurred. These sites should be truthful and assist us in the best way possible. For me both parties were not helpful. They just interest in getting a sale done. PLEASE DO NOT USE BOOKING.COM FOR ANY BOOKINGS.