PATHETIC SERVICE

To whom it may concern: My wife and I made a booking through booking.com.. We received confirmation from the hotel to say I booking was confirmed I have all emails and messages to confirm what I'm saying is true. I think the service is pathetic and you made it a big inconvenience for my wife and I at 7pm at night to look for another place. I think the service between booking.com and Africa Paradise - OR Tambo Airport Boutique Hotel was pathetic... We were then told to go to some low class B&B down the road... Africa Paradise - OR Tambo Airport Boutique Hotel blames booking.com and then the cheek to send me a email this morning to say I was a no show... PATHETIC SERVICE