Not all Hospitality is Good From The West

We had booked for a week holiday in Gordon's Bay in December through [URL Removed] We got to the place and the place was filthy. We paid 30 days in advance for the booking. Because is was on [URL Removed] and the pictures were beautiful, we thought it was going to be top notch. We checked in and had to immediately check out because there were in bugs in the bed, dirt on the couches, dirt on the utensils and filthy in the bathroom. The garden was filthy and full off animal excretions. The owner was also filthy. 1 Goldwater Gordon's Bay, that's where we were staying. We requested a refund from [URL Removed] and they told us the owner does not want to give us a refund. We requested a refund of R 14 500 from [URL Removed] . R 14 000.00 to stay and R 500 requested from us buy 1 Goldwater Gordon's Bay to clean up the room when we checked out, because it is a policy. No one wants to take the blame for a filthy establishment and advertising such a place. To date we are being transferred back and forth by Booking. com.