No customer service no answer

Terrible customer service. They don't answer the phone when typing in your booking number the women on the phone keeps repeating enting booking number. No way of contacting them since they messed up my booking. No whatsapp no customer service. And also the places they advertise are mostly not as they seem also the specials if you book these places directly most times you will see the "specials" booking.com advertise are the real prices of those locations on their direct websites