Money owed

<p>Made a booking via booking.com, reference no: ********** 947. I cancelled booking on 6 March 2017, was promised refund within 14 working days, after numerous correspondence with booking.com and the establishment, no positive response. 14 days expired on 30 March 2017, not even feedback as to the status of my claim. Running out of patience as I need the money urgently now.</p>