Mislead, overcharged and underwhelmed.

We just spent 5 days at Brunia road, Hout Bay. A listing on booking.com's site. The booking and check-in went smoothly, but that is where the good experience stops. We were mislead regarding the amenities of the location as there were no air conditioning, NONE of the TVs in the house were connected to the decoder, the jacuzzi is not in working condition at all. We were left on Christmas day without power, because prior to our check -in there was not enough prepaid electricity loaded. The person in charge of any queries was unreachable during our while stay. We were only given the wifi password after numerous phone calls to try and reach them. There were numerous alarms constantly going off from the alarm systems due to poor maintenance. On arrival we were greeted by a dirty, below level swimming pool that we needed to clean before using it. While packing to check out a group of people(including children) bombarded us to view the house after we repeatedly asked them to just give us a chance to finish packing, which I found profoundly unprofessional! We were totally over charged, underwhelmed and mislead by what the site's listing said apposed to what we got.