****med by property in hammanskraal, booking.com didn't refund my money

Booked an accomodation in Hammanskraal, 24 September 2023. The following day property cancelled my stay stating they don't have space. informed booking.com that they shouldn't proceed with paying the propertyand refund my money, nothing was done until date, for weeks and weeks I did follow-up to no satisfactory results