nZ
nthati Z
1 reviews | Active since May 2016
25 Oct 2024, 08:40
****med by booking.com
Booking.com doesn’t want to refund my money for a cancelled booking that had free cancellation. The money was debited instantly from my account when I made the booking, however now that it’s time for me to get a refund they are shoving me from pillar to post.
Helpful (0)
Replies (1)0
Replies (1)nZ
nthati Z's updateReviewer Update
25 Oct 2024, 08:43Over and above that their customer service line only responds after 24hours. I am yet to get a response from them because the resort keeps saying I shouldn’t be sending emails to them as they don’t facilitate the booking. I am beyond frustrated
nZ
nthati Z's update25 Oct 2024, 08:43
Reviewer Update
Over and above that their customer service line only responds after 24hours. I am yet to get a response from them because the resort keeps saying I shouldn’t be sending emails to them as they don’t facilitate the booking. I am beyond frustrated