Make hotel reservations with confidence with Bookings.com

We made non refundable hotel reservations during November 2019 at the Brivia hotel in Milan through Bookings.com for a 3 night stay for period 5 to 8 April 2020. Our cruise which was to sail out of Dubai on 14 March 2020 and to disembark in Savona Italy on 5 April was cancelled at 13 March 2020 by Costa cruises. I advised both bookings.com and the Brivia hotel of the situation and requested that we could use the reservation at a time when the coronavirus was over. Realizing that the room that I had selected was of a non refundable category I did not expect any compensation. On Sunday 22 March I received notification from both Bookings.com and the Brivia hotel that a full refund was to be performed. As of now all the money has been returned to my bank account. What wonderful service. Companies such as these will weather any storm.