left stranded

I made a booking for Nkomazi game reserve for the 12th - 14th of February. on my way to the game reserve (1:30 hours away) i get an e mail saying my booking has been cancelled.

i called the lodge to find out what is going on as i have not cancelled the booking. i am told by the property owner (Nkomazi) that they sent the cancellation to bookings.com on the 8th of February so they can communicate it to me.

I subsequently called booking.com to find out what is happening and possible solution as i am in the middle of a unknown town with no place to sleep or money. all i am getting from bookings.com consultant is an “i’m sorry but the policy doesn’t allow us to book you alternative accommodation since the property owner is going to refund you all your money in 12-15 days!.”

how will this assist me when i need money now and need accommodation for the night ? how will i pay for it ? what the inconvenience caused (time and petrol money wasted ).