PN
Philadelphia N
1 reviews | Active since Jun 2020
10 Sept 2026, 09:28
I want my refund, service is horrible
Horrible experience I’m supposed to check in tomorrow at the Blyde and I called the host to my surprise she cancelled all the bookings because the rates were wrong, called booking.com on no sorry for that then they only sending the cancellation now when I’m checking in tomorrow and telling me they have processed my refund, I want my money back now . Not tomorrow not over the weekend, I want it now as much as they were able to receive the fund at the moment in time they must refund me now, I’m not accepting this it’s absolutely insane,
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Replies (1)PN
Philadelphia N's updateReviewer Update
10 Sept 2026, 10:10Good day,
Kindly note that this is unacceptable, 7 days is not going to fly by me.
I want my refund immediately I don’t care what you guys do but that refund must be on my account.
Booking.com business practise is horrible and your service is extremely bad, you pretend that you can’t hear me on the phone but you are able to send emails.
Kindly note that this is unacceptable, 7 days is not going to fly by me.
I want my refund immediately I don’t care what you guys do but that refund must be on my account.
Booking.com business practise is horrible and your service is extremely bad, you pretend that you can’t hear me on the phone but you are able to send emails.
PN
Philadelphia N's update10 Sept 2026, 10:10
Reviewer Update
Good day,
Kindly note that this is unacceptable, 7 days is not going to fly by me.
I want my refund immediately I don’t care what you guys do but that refund must be on my account.
Booking.com business practise is horrible and your service is extremely bad, you pretend that you can’t hear me on the phone but you are able to send emails.
Kindly note that this is unacceptable, 7 days is not going to fly by me.
I want my refund immediately I don’t care what you guys do but that refund must be on my account.
Booking.com business practise is horrible and your service is extremely bad, you pretend that you can’t hear me on the phone but you are able to send emails.