1 reviews | Active since May 2026
I WANT MY REFUND
I booked tickets via bookings.com on 21st January 2026 for pilgrimage to depart on 07 March 2026 due to the war in the middle east my flight were cancelled and i immediately contacted bookings.com to cancel and request my refund and i got a confirmation email that the refund request was done. Its 2 months later and still no refund no one can assist me to date 07 May 2026 they advised they have not yet received the refund from Qatar airlines and when i called Qatar they advised the refund status changed to refunded on 26 March 2026 and they cannot give me more information which is understandable i booked through a travel agent which is bookings.com. Many people who was also supposed to go on pilgrimage with us and booked for the same time and cancelled the same time received refunds a few days later. I need answers its unacceptable to wait 60 days for my own money its not my responsibility to call Qatar i made my bookings through bookings.com and they keep on giving me the same information they still awaiting the refund going on 60 days. I booked new tickets with a different airlines and paid them as well due to me not losing out on my hotels booked so imagine i paid for 4 tickets. Bookings.com or Qatar i need answers i shouldn't be dealing with Qatar but bookings.com advised me to call them if i want answers about my refund so I did. I'm so disgusted and frustrated my next step would be legal action as this is unacceptable.
