RM
Rosemary M

1 reviews | Active since Sept 2026

15 Sept 2026, 11:45

Horrible service from Kingston guest house. Martinus from Kingston Guest

I am not getting a response from Booking.com concerning Kingston guest house. Martinus from Kinston guest house is refusing with a refund after all the proof has been disclosed.

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Replies (1)
RM
Rosemary M's update15 Sept 2026, 12:11
Reviewer Update
That conflicts with the cancellation policy, your cancellation policy states you charge a fee, not the full R7500, there is no mention of other terms. You are a *******.
If I need to cancel my booking, will I pay a fee?

If you have a free cancellation booking, you won't pay a cancellation fee. If your booking is no longer free to cancel or is non-refundable, you may incur a cancellation fee. Any cancellation fees are determined by the property. You will pay any additional costs to the property.