*****

Booking.com sports a **** account of Rooipoort Guest Farm, Philipstown, South Africa. Guests who have travelled far and paid in full knock at my door and often I have to send them away on account of the guest house being already fully booked. I have contacted booking.com extensively on this matter, but they are super unhelpful. The amounts that the guests have paid electronically does not land in my account. It is definitely not a win-win situation either for me or the guests. Booking.com does not monitor customer service emails nor answer phone calls. Kay Fourie, Rooipoort Guest Farm