FLY BY NIGHT ****MERS

I am shocked and in tears knowing that a reputable and large corporation might be de*****ing people.On June 18, 2025, as society members, we booked a reservation with Nobtanga Classic through booking.com for 03/10/2025 to 07/10/2025 for 10 guests (***).

After receiving a response from your host confirming our reservation and via WhatsApp at ***, the proof of payment was supp**** to your email address. The R16 560 payment was made straight into Property's account.

When we arrived, we were supposed to check in at 17:00. We called, but no one picked up, so we were left stranded and had to return to Durban, where we stayed until the hours of the morning. Since we didn't have enough money to find another place to stay, we tried contacting Booking.com for assistance, but were told that the property's contract with Booking.com had expired.

If this was the case, could you kindly explain why the property was still listed and bookable at that time? Due to the significant inconvenience this has created, we would like a reimbur*****t.

Instead of de*****ing your clients, you ought to be safeguarding them.