False Advertising

<p>I made a reservation at Happy Rhino Hotel using booking.com's website.</p> <p>1. Booking.com have Happy Rhino Hotel Advertised as a HOTEL</p> <p>IT IS NOT A HOTEL IT IS A BACKPACKER</p> <p>2. A Hotel have an ensuite bathroom</p> <p>3. Room No.11 at Happy Rhino DOES NOT HAVE A BATHROOM</p> <p>4. The ROOM WAS SMELLING TERRIBLY OF CEMENT MY CHEST ACTUALLY BECAME TIGHT TO THE EXTEND I NEARLY HAD AN ANXIETY ATTACK</p> <p>5. THE RECEPTIONIST ON DUTY AT HAPPY RHINO HOTEL WAS NOT ABLE TO CONTACT A MANAGER INSTEAD SUPP**** ME WITH THE FOLLOWING EMAIL ADDRESSES: ********** and ********** WHO I HAVE EMAILED BEFORE 8AM THIS MORNING AND STILL HAVE'NT HEARD A WORD ABOUT GETTING MY MONEY REFUNDED FOR 1NIGHT.</p> <p> </p> <p>This is the 2ND TIME I AM HAVING A BAD EXPERIENCE CASE MAKING USE OF BOOKING.COM WEBSITE, IT IS MISLEADING AND ONCE THE MONEY IS PAID..... GUESS WHAT ????? YOU GET NO REFUND !!!!!!!!!!!!!!!!!!</p> <p> </p>