MB
Mahlatse B
1 reviews | Active since Feb 2021
20 Mar 2021, 11:10
Failure to comply
I had a booking at Hilton Hotel with booking.com last year on the 22 April 2020 to the 24 April 2020 and unfortunately due to covid restrictions the booking was cancelled by the property or booking.com because i just ŕecieved an email that the booking is canceled and the money will be kept by the property. Taking in consideration that the property had my money i booked again this year at the same property but later that day I was told the booking is cancelled due to property being closed. To this day I've been requesting a refund and am taken from pillar to post, am honestly disgusted and disappointed by their service
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