RM
Rodney M

1 reviews | Active since Apr 2020

03 Apr 2020, 08:35

Excellent service

I made a booking through Booking.com and then the Covid 19 came up and we had the lock down. Due to this we were unable to travel and I requested a postponement. The Hotel denied the postponement and I contacted Booking.com who intervened. This morning I received a refund in full. Thank you very much to every-one at Booking.com who made this possible. Great service and I will most definitely recommend Booking.com and I will most definitely make use of Booking.com for my next reservation.

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