Emalahleni Royal Guest house

I made a booking with Booking.com at Royal Guesthouse in Witbank . Before driving to the venue I tried to call the provided number but it didn't go through. I drove for an hour and 30 minutes instead of 30 minutes. All the suggested entry pshady oints to the guest house were dark, shady entrance which I was not comfortable trying as I was already traumatized with the road going there. In a nutshell I couldn't find the place but the funny thing is that I am expected not to request for a refund. It is my first bad experience with Booking.com and I hope they will improve accommodation listed in their app as I feel ******! I had to look for another accommodation as looking for Royal Guesthouse was a fruitless exercise.