Durban Holiday Breeze ****s clients via Booking.com

Durban Holiday Breeze ****med me on Booking.com. This vacation place contacted me via WhatsApp after making a booking on Booking.com and requested an immediate payment of R1000 for damages and breakage. They provided banking details and requested proof of payment and a week later they Cancelled the booking on Booking.com and never refunded me, both the deposit and the payment for the holiday. The property does not show any email address and they don't pick up on the number +*** and their address is 10 Northumberland PI, Durban North, 4052. The owner has since blocked the whatsApp number after making promises to refund me and booking.com has not send a refund either as it was communicated.