Do not trust booking.com

I registered my apartment on Booking.com for Airbnb. On 28 February 2025, I got a message from booking.com indicating that there is a last minute booking for the apartment. I accommodated the guest, the client checked in on 28 February 2025 around three pm. The guest checked out on 01 March 2025, he stole the TV, music system, microwave, linen and cutlery When I informed booking.com, they distanced themselves even though they are the ones who processed the guest. I opened a theft case against the guest. SAPS (South African Police Services).SAPS requested the guest personal information, booking.com refused to provide provide the guest personal information. Booking.com even took their commission they didn’t care about my loss. Airbnb and guest houses be careful when you are dealing with booking.com, for any loss or damage you are on your own.