DO NOT BOOK WITH BOOKING.COM

I booked a 2 night stay at fordoun spa in the Kzn Midlands on the 27th of August through bookings.com, I made the payment in full only for the property to send me an email in the morning advising that the property is actually fully booked on my travel dates.

I contacted Booking.com and they first said they would give refund me 50% of my payment of which I declined and demanded I am entitled to 100% of my refund as the fault was on their side for booking me into a property that was fully booked!

I was told my refund would reflect after 14 days, up until now I am still waiting for my refund!!! The customer service agents are of bo use as they keep telling me to be patient