Disgusting service, misleading and the place is a dump

The Crescent Guesthouses - BnB/Self Catering. This is not and bnb Self catering. The picture of the guest house shown on the website is not what we expected. When we arrived at the place on Friday 5th July 2024 we were gisgusted with service and the place. It was suitable for backpackers. I tried calling the agent before and after we arrived - that person doesn't answer the phone +***2. I sent him or her a whatsapp message, but I did not get a satisfactory answer. The condition of the place below sub standard. I will never recommed BOOKING.COM to anymore. Had I known before I would have used Formula 1 or City Lodge