Disgusting company with NO contact numbers of emails.

The MOST DIFFICULT CO to get hold of!!! I booked 6 accommodations at 6 different destinations in the past month from Maldives to Nepal and then Mumbai. I trusted them. I also thought that there will be some level of after sales service on your side. I vested my loyalty in them. I did not even consider Agoda or other sites who gave me attractive offers. I didn't expect the accommodation booked to be exactly as shown on the pictures on your website, as I know this can be deceptive, so I always allow for a margin of "error" or owner indiscretion. However, I was really shocked when I tried to complain about 1 particular one called Ganga View (harry Stay). There was NO response from your side. There was NO lift. I was badly injured and had to struggle up the many flights of stairs. There was also NO views except scary wiring. The opposite hotel staff made too much loud noise and didn't let us sleep. They were an arms length away from us. They ride on the success of the other Ganga View which does have a view of the Ganges river. The price I paid via Booking.com was not worth it and certainly almost everything was deceptive. You didn't care. This was very unfair to us. Furthermore, in the Maldives, the accommodation location was beautiful, but they put together a spring bed which was sprung and had a deep hole in the middle. My daughter couldn't sleep at all as you couldn't turn on the "bed" as you were sunken in the middle. I don't believe I should be charged for the 3 nights for the additional person as this was truly unjust. I have NO complaints about the staff, the service or the location as they were all very helpful. If you do care about the loyalty of your clients, then please respond urgently to me as NO ONE from Booking.com bothered to respond to my many pleas for help from Rishikesh in India.