************** toward Disabled person

I made a booking at Hartbee****rt Holiday Resort using Booking.com and specifically requested a chalets with wheel chair access. They accepted the booking and payment but allocated a Chalet with no wheel chair access, Booking Ref: 3231. Details Person booked: Meliesha Shinners Book-in Date: 29 December 2020 Book-out 3 January 2021 ***