Disappointing service

<p>I made a booking in July 2016 for a weekend away in September 2016 in langebaan and the owner of the place required a deposit of 50% which was R1400 to secure my stay the lady's name was Lesley Anne Smith. On the of check in which was a friday she said she had to cancel our stay because they were busy with renovations and she was going to refund my deposit and I have been waiting for it ever since September last year. I sent a complaint on booking.com website and they rep**** and they asked me to send them proof and I did numerous times to different agents. All I want is to get my money back can you please help me.</p> <p> </p> <p> </p>