1 reviews | Active since Aug 2022
Diappointed in Booking.Com
Be very carefull if you make a Holiday Booking on Booking.com. I made a booking on the 04 October 2024 for 13-16 December 2024 and make a payment for the booking my money was instantly withdrawn from my account. All preparations were made. On 10 December 2024 the host/owner of the rented accommodation *** Resevation number / 5518 Resevation PIN) that there was a double booking made by Booking.Com for his property. It left me stranded with no accommodation. On making contact with Booking.com they just said sorry for any inconvience caused. I have to look by myself for other accommodation which was more expensive than my first booking. They promised that the full amount will be refunded plus they will cover the difference for up to a amount of R1127,97 and not a cent more which they paid into my Booking.com wallet which I withdraw on 18 December 2024 (Immediatley) because this was my last bussiness with Booking.com. I will never again use Booking.com for any future resevations. Be very careful for Booking.Com South Africa.
