**************** at its best!

Would Leave 0 star if I could. Whoever is Virginia's supervisor at Midrand Sleep n Go needs to learn how to communicate with clients and to solve the issues at hand. I made my booking through booking.com yesterday for today(and money went off in my account)... Next thing I get a whatsapp text at 2:30 (an hour before its my check in time on the day) telling me to cancel my booking because they are fully booked and have no space. Why was my money debited then if they are fully booked? And this lady keeps texting on Whatsapp and even threatening to arrest me for wanting my money. What a bunch of *******! If it was a misunderstanding between the booking agency and the guest house, surely there was a better way a professional would handle it. It's totally unacceptable and unprofessional! Not only does it NOT have a free cancelation, I've already used my petrol travelling from another province only to be greatly inconvenienced NOW!